 Wireless Subscribers: Please download and review the documents linked to below*. They contain information that will help you troubleshoot and resolve connection issues you may encounter.
If you have not done these steps before calling, you will be told to do them before a tech will be able to speak with you. Taking these steps will allow you to get a head start on the process of resolving your connection issue.
Basic Checklist
Equipment Diagram
Extended Checklist & Information sheet
* You will need Adobe Reader or Foxit Reader (Faster, smaller -- really good program) to allow you to view and/or print these files. |
